FAQs

Payment

No, The listed price include inclusion on the list (Including tax).
If you want to add snow slide, ski suit, lift pass, You can add in the ski resort.

It is not a necessary to have printed copy of receipt.
We require your name matching on your reservation emailed.

Please contact to us personally by e-mail.

Preparation

You can wear comfortable suit.
But, we recommend you that you better wear waterproof suit as snow became water makes you colder.

We do suggest you bring suitable clothing to fit the season, extra snacks and water.

Reservation

There is 100% of cancellation charge on the day.
There are no refunds for cancellation within 24 hours of your tour and no show on the tour day. (Ecept for the Overnight Tour)

Yes, you need to make a reservation.
We required for guaranteed spots on all tours.
Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Weather

We go ski in the rain, snow, wind and any other weather conditions that nature decides to throw at us.
After all, we’re going on adventures!
If the weather is unsafe for any reason, the trip will be changed or postponed.
You will be notified the week of your trip if there are changes due to weather.